T&Cs
Terms & Conditions
Effective Date: 14th July 2025
Welcome to KXG Pro Lash. By using our website and placing orders, you agree to the following terms and conditions. Please read them carefully.
1. Use of This Website
- You agree to use our website for lawful purposes only.
- You must not misuse our site by knowingly introducing viruses, spam, or other harmful material.
- All content, images, and branding on this site are the property of KXG Pro Lash and protected by intellectual property laws. You may not reproduce or use them without permission.
2. Product Information
- We strive to display product information accurately, including pricing, descriptions, and images.
- However, we do not guarantee that product details are free from errors or omissions.
- Prices and availability are subject to change without notice.
3. Orders and Payment
- All orders are subject to acceptance by KXG Pro Lash.
- We accept payments via Shopify Payments, PayPal, Afterpay, and major credit/debit cards.
- Payment must be received in full before dispatch.
- You are responsible for providing accurate shipping information.
4. Shipping & Delivery
- Shipping estimates are provided as a guide only. Delivery times may vary due to carrier delays or other unforeseen circumstances.
- KXG Pro Lash is not responsible for lost or delayed parcels once shipped.
- Please see our Shipping & Delivery Policy for full details.
5. Returns & Refunds
- Returns for change of mind are not accepted due to hygiene and safety reasons.
- If you receive faulty or incorrect products, please notify us within 7 days of receipt.
- Refer to our Returns & Exchanges Policy for full terms.
6. Limitation of Liability
- KXG Pro Lash excludes all liability to the fullest extent permitted by law for any damages arising from the use or inability to use our products or website.
- We are not liable for any indirect, consequential, or special damages.
7. Privacy
- We collect and use your personal information as outlined in our Privacy Policy.
- By using our site, you consent to this collection and use.
8. Governing Law
- These terms and your use of the website are governed by the laws of Australia.
- Any disputes will be subject to the exclusive jurisdiction of Australian courts.
9. Changes to Terms
- We may update these Terms & Conditions at any time without prior notice.
- Updates will be posted on this page with an updated effective date.
- Continued use of the site after changes constitutes acceptance.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
KXG Pro Lash
📧 kxgprolash@gmail.com
📍 Based in Australia